You already get ClaudIA's alerts on your WhatsApp. Now you can reply right there and tell it what you want done, in your own words and without opening anything: «move Carmen to five o'clock», «block off Friday afternoon for me», «book Lucía in for highlights on Thursday».
It can do five things: move an appointment, book a new one, cancel, block off a slot in the diary and message a client. It respects the same rules as your diary — it won't double-book or ignore your hours — and it won't message anyone in the middle of the night however much you ask: it tells you to remind it in the morning. Each phone on your team can have its own role (whoever runs reception moves and books appointments, but doesn't cancel or message clients), everything is logged, and if one day you want it to stop, you write «stop doing what I say» and it stops.
How it works
- You write what you want in the same chat as always, the way you'd tell a colleague.
- ClaudIA sends back exactly what it is about to do: full name, day and time before and after.
- It only goes ahead if you say yes. If you don't reply, it forgets after ten minutes.
- When it moves or cancels an appointment, it tells your client itself.