All of each client's information in one place: her appointment history, how much she's spent, her colour formula, her preferences and even who brought her to the salon. The notebook you've always kept, turned into a simple CRM that fills itself in.
Internal notes and the formula belong to the salon alone: ClaudIA never mentions them when talking to the client. Knowing your clients is what lets you give personal care and make better decisions — ClaudIA hands it to you done, with nothing written down by hand.
How it works
- Each client has her record, filled in on its own with every visit: next appointment, average ticket and estimated annual value at a glance.
- The colour record has memory: every change of formula stays in the history and you can copy the one from the last visit.
- You note technical cautions and the date of the patch test; if it needs repeating before a chemical service, the dashboard warns you (only you, never the client).
- You organise your client base with tags (VIP, bride, regular…), record who referred whom and keep track of who accepts marketing messages.