Plenty of new clients find you on Instagram and ask by DM. ClaudIA answers those direct messages just as it does on WhatsApp: it informs, clears up questions and books, all into the same calendar.
The Instagram thread stays separate from the WhatsApp one on your chats screen (one conversation per channel), but both can point at the same client record once that person shares their phone number with you.
How it works
- You connect the salon's Instagram account from the dashboard.
- ClaudIA handles direct messages with the same judgement as on WhatsApp.
- It saves the @username on the record so you recognise each person.
- It books into your single calendar, whichever channel they came from.